1. Definitions

• “Carrier” means TABANI groupe.
• “Shipper” means the person or business tendering goods to the Carrier for transportation or storage.
• “Consignee” means the person or business to whom goods are to be delivered.
• “Goods” means the property accepted by the Carrier for transportation, handling, or storage.
• “Bill of Lading” means the shipping document (in any format, including electronic) evidencing the contract of carriage for a given shipment.
• “Declared Value” means a value for the Goods stated in writing by the Shipper on the Bill of Lading, for which additional charges may apply.

2. Acceptance of Goods

The Carrier may refuse to accept any Goods that are improperly packaged, inadequately labeled, hazardous without proper declaration, or otherwise unsuitable for safe handling or transport. Acceptance of Goods for carriage does not constitute a representation by the Carrier as to their condition beyond what is visible on reasonable external inspection at the time of pickup.

3. Rates & Charges

Charges are calculated according to the Carrier’s current rates or an agreed quotation, and are subject to change on notice. Accessorial charges (including, without limitation, waiting time, redelivery, storage beyond agreed free time, and special handling) may apply and will be communicated to the Shipper where reasonably practicable.

4. Liability — Goods in Transit

[PLACEHOLDER — confirm with counsel and insurer before publishing.] Subject to Section 7 (Exclusions) and Section 6 (Declared Value), the Carrier’s liability for loss of or damage to Goods while in transit is limited to the lesser of:

• $4.41 CAD per kilogram ($2.00 CAD per pound) of the actual weight of the lost or damaged Goods; or
• the Declared Value stated on the Bill of Lading, where applicable additional charges have been paid; or
• the actual repair or replacement cost of the Goods, whichever is lowest.

This limitation applies regardless of the cause of loss or damage, except where caused by the Carrier’s gross negligence or willful misconduct, to the extent such exclusion of liability is not permitted by applicable law.

5. Liability — Goods in Storage

[PLACEHOLDER — confirm with counsel and insurer before publishing.] For Goods held in the Carrier’s warehouse facility, the Carrier’s liability as bailee is limited to $4.41 CAD per kilogram of the affected Goods, or the Declared Value where stated and paid for, whichever is lower, except in cases of the Carrier’s gross negligence or willful misconduct. The Carrier is not an insurer of stored Goods, and Shippers are encouraged to maintain their own cargo insurance as described in Section 11.

6. Declared Value & Excess Coverage

A Shipper wishing to secure liability coverage above the standard limits in Sections 4 and 5 must declare the value of the Goods in writing on the Bill of Lading prior to shipment or storage, and pay any applicable additional charge. Absent such a declaration and payment, liability is limited as set out above, regardless of the actual value of the Goods.

7. Exclusions from Liability

The Carrier is not liable for:

• Indirect, consequential, or special damages, including lost profits, lost business, or lost market, however caused
• Delay in pickup, transit, or delivery, unless a guaranteed or expedited service was separately purchased in writing
• Loss or damage caused by inherent vice, natural deterioration, or ordinary wear of the Goods
• Loss or damage resulting from inadequate or improper packaging by the Shipper
• Loss or damage to cash, securities, jewelry, precious metals, artwork, or other high-value items not specifically declared and agreed to in writing prior to shipment
• Loss or damage arising from an act or omission of the Shipper or Consignee
• Circumstances covered under Section 8 (Force Majeure)

8. Force Majeure

The Carrier is not liable for delay, loss, or damage arising from causes beyond its reasonable control, including acts of God, extreme weather, war, terrorism, civil unrest, strikes or labour disruptions, government action or restriction, or mechanical failure that could not reasonably have been prevented.

9. Dangerous Goods

Goods classified as dangerous goods must be properly classified, documented, labeled, and packaged by the Shipper in accordance with applicable Transportation of Dangerous Goods legislation before being tendered to the Carrier. The Carrier may refuse dangerous goods that are not properly declared, and the Shipper remains responsible for any loss, damage, fines, or liability arising from improperly declared dangerous goods.

10. Claims Procedure & Time Limits

[PLACEHOLDER — confirm claims and limitation periods against Quebec’s Civil Code prescription rules and your insurer’s requirements before publishing.]

• Visible loss or damage should be noted on the delivery receipt at the time of delivery wherever possible.
• Written notice of any claim for loss or damage must be given to the Carrier within 60 days of delivery (or, for non-delivery, within 60 days of the date the Goods should reasonably have been delivered).
• Any legal action arising from loss or damage must be commenced within one year of the date of delivery or expected delivery, or such other period as required by applicable law.
• Claims should include the Bill of Lading number, a description of the loss or damage, and supporting documentation (e.g., photographs, invoices).

11. Cargo Insurance

The liability limits described in these Conditions may be lower than the full value of your Goods. Shippers are strongly encouraged to obtain their own cargo insurance to cover the full value of goods tendered for transportation or storage. The Carrier’s own liability insurance protects the Carrier and does not replace or extend the Shipper’s own coverage.

12. Governing Law

These Conditions are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any disputes arising from these Conditions are subject to the exclusive jurisdiction of the courts located in Laval, Quebec, except where mandatory law provides otherwise.

13. Amendments

The Carrier may update these Conditions from time to time. The version in effect at the time Goods are tendered for transportation or storage governs that shipment. The “Last updated” date above reflects the most recent revision.

14. Contact Us

Questions about these Conditions, or to declare a value above the standard liability limits, please contact: