FAQ Page

TABANI groupe customer support and logistics team

Support Centre

Frequently Asked Questions

Answers to common questions about our transportation, warehousing, inventory, packaging, and port logistics services — organized by topic so you can find what you need quickly.

General & Company

What does TABANI groupe do?

TABANI groupe is a logistics and transportation company based in Laval, Quebec, offering transportation & freight, warehousing & storage, inventory management, packaging, and port & container logistics services for businesses across Canada and internationally.

Where is TABANI groupe located?

Our facility is located at 921 Rue Michelin, Laval, QC H7L 5B6, Canada, in the Greater Montreal area.

What areas do you serve?

We primarily serve businesses across Quebec and Canada, and also work with international clients coordinating cross-border shipments into and out of Canada.

Do you offer services in French and English?

Yes. TABANI groupe provides service in both English and French to support our Quebec-based and Canadian clients.

What types of businesses do you work with?

We work with manufacturers, distributors, retailers, and businesses of all sizes that need warehousing, transportation, or supply chain support — whether you already have in-house logistics or are outsourcing it entirely.

Is TABANI groupe a new company?

TABANI groupe is a growing logistics company built on the founder's prior industry experience, including an established pallet distribution business. We're actively expanding our fleet, facilities, and team to serve more clients.

Transportation & Freight

What transportation services do you offer?

We coordinate domestic freight transportation, fleet scheduling, and delivery coordination to move your goods reliably from origin to final destination.

Do you handle full truckload and less-than-truckload shipments?

We coordinate freight movement based on your shipment size and needs — reach out with your shipment details and we'll confirm the right solution.

Can you handle time-sensitive deliveries?

We work to accommodate delivery scheduling needs. Let us know your timeline when requesting a quote so we can confirm feasibility.

Do you offer international freight transportation?

Yes — we coordinate freight movement for international clients, including shipments connected to our port and container logistics service.

Can I track my shipment?

Our team provides regular updates and acts as a dedicated point of contact throughout your shipment. We're continuing to build out expanded shipment visibility as we grow.

Warehousing & Storage

Do you offer short-term and long-term storage?

Yes, our warehousing solutions support both short-term and long-term storage depending on your business needs.

How secure is your warehouse facility?

Our facility is organized to support secure storage and efficient warehouse operations. For specific security documentation, contact our team.

Can you handle palletized or bulk storage?

Yes, our warehouse supports organized bulk and palletized storage with efficient shelving and inventory organization.

Do you offer distribution support alongside storage?

Our warehousing operations support distribution activities alongside storage — reach out to discuss your specific distribution needs.

What is the minimum storage commitment?

Storage arrangements are discussed based on your specific volume and duration needs — contact us for a tailored quote.

TABANI groupe freight truck fleet ready for dispatch

One partner for freight, storage, and everything in between

Inventory Management

How do you track inventory?

We use organized inventory tracking practices to monitor stock levels, movement, and warehouse reporting, supporting accurate inventory visibility for our clients.

Will I have visibility into my stock levels?

Yes — our inventory tracking and reporting practices are designed to keep you informed about your stock status. Contact our team to discuss reporting frequency and format for your account.

Can you help reduce inventory discrepancies?

Organized tracking and warehouse reporting are core parts of our inventory management service, helping identify and reduce discrepancies over time.

Do you offer inventory reporting across multiple SKUs?

Yes, our inventory management supports tracking across multiple SKUs as part of your warehousing arrangement.

Packaging Services

What packaging services do you provide?

We offer cargo preparation, pallet wrapping, and secure packaging designed to protect your goods throughout transportation.

Can you package fragile or high-value items?

Let us know the nature of your goods when requesting service so our team can confirm the right packaging approach.

Do you provide packaging materials?

Packaging materials and methods are discussed as part of your service arrangement — contact us to confirm what's included for your shipment type.

Can packaging be combined with storage and transport?

Yes — packaging is one part of our integrated logistics offering and can be combined with warehousing and transportation services.

Port & Container Logistics

Do you handle container pickup from marine ports?

Yes, we coordinate direct container pickup from marine seaports and manage cargo movement from port to warehouse or final destination.

Can you coordinate customs-related logistics?

We coordinate the logistics movement of your cargo; customs clearance itself is typically handled by your customs broker. We're happy to discuss how we can support the overall process.

Do you work with international shipping lines?

We coordinate pickup and onward movement of containers arriving via marine ports as part of our port logistics service.

How quickly can you pick up a container after it arrives at port?

Timing depends on port availability and scheduling — contact our team with your container details and we'll confirm a timeline.

Marine port container yard supporting TABANI groupe's port logistics service

Coordinated container pickup, from port to final destination

Quotes, Pricing & Getting Started

How do I get a quote?

Fill out our contact form with your shipment or storage details, and our team will follow up with a tailored quote.

What information do you need to provide a quote?

It helps to include the service you're interested in (transportation, warehousing, inventory management, packaging, or port logistics), shipment volume or storage needs, and your timeline.

Do you offer online booking or a client portal?

Not at this time. Quotes and service arrangements are currently coordinated directly with our team by phone or email — we're happy to walk you through the process.

How do I get started working with TABANI groupe?

Reach out through our contact form or call us directly. Our team will discuss your logistics needs and outline next steps.

Safety, Compliance & Insurance

Is TABANI groupe insured?

We maintain insurance coverage appropriate to our transportation and warehousing operations. See our Fleet Safety & Regulatory Credentials page for details, or contact us for certificate requests.

What are your cargo liability limits?

Our Standard Conditions of Carriage page outlines liability limits for goods in transit and in storage, including how to declare additional value for higher-value shipments.

Do your drivers meet regulatory safety standards?

Yes — our drivers are expected to meet applicable licensing, training, and hours-of-service requirements under the National Safety Code. See our Fleet Safety & Regulatory Credentials page for more detail.

How is my business data protected?

We handle business and shipment data, including tracking and inventory data, according to our B2B Privacy & Information Security Policy, available on our website.

Still have questions?

Our team is ready to help with anything specific to your shipment, storage, or supply chain needs.